Shipping and Delivery
Shipping and Delivery Policy:
- Shipping Methods: We offer standard and expedited shipping options. Delivery times and costs vary depending on location and selected shipping method.
- Order Processing: Orders are typically processed and shipped within 3-5 business days. Orders placed on weekends or holidays will be processed the following business day.
- Tracking Information: Once your order has been shipped, tracking information will be provided via email or through your account dashboard.
- Delivery Timeframes: Estimated delivery times are provided during checkout based on shipping method and destination. However, unforeseen circumstances such as weather delays or carrier issues may impact delivery times.
- International Shipping: We offer international shipping to select countries. Customs duties and taxes may apply and are the responsibility of the recipient.
- Delivery Address: Please ensure that the shipping address provided is accurate and complete. We are not responsible for packages delivered to incorrect addresses provided by the customer.
- Delivery Attempts: If delivery is unsuccessful, the carrier will typically attempt delivery on subsequent days or leave a notification for pickup at a local facility.
- Lost or Stolen Packages: We are not responsible for lost or stolen packages after delivery confirmation. Customers should contact the carrier directly to file a claim for lost or stolen packages.
- Shipping Fees: Shipping fees are calculated based on package weight, dimensions, and destination. Fees are displayed during checkout before order confirmation.
- Shipping Restrictions: Certain items may be subject to shipping restrictions or regulations based on destination or carrier policies.
- Contact Information: For questions or assistance regarding shipping and delivery, please contact our customer service team at thebigcartdepot@gmail.com
By placing an order, customers agree to adhere to our shipping and delivery policy.
